NEW: Front Of Houses Apprenticeship in NSW

Restaurant and Catering Industry Association of Australia (Provider number 6868) is a Registered Training Organisation (RTO) and as such is able to deliver nationally recognised certificate level training and industry short courses.

We help owners and their employees with learning and development opportunities that enhance capability, competency and ultimately your competitive differentiation.

Competitively priced regulatory and professional development courses are available across multiple states and in a variety of delivery methods;

1.    Face to face at client premises
2.    Face to face at selected venues
3.    Distance learning online

After you register for an online course you will be given access to the Online Training Portal
As and when government funded training becomes available Restaurant and Catering Industry Association of Australia (Provider number 6868) extends free places to members and their employees.

The recent additions of the “On Line” course capability provides a great opportunity for regional and metro members to up skill and keep abreast of industry developments in a cost and time effective manner.

Through the Doing Business Better program we also run a number of informal educational seminars across the country covering topical and on-trend areas of interest to our members.  Presentations and interactive sessions range from key trends influencing food, wine, service and fit outs through to social media and consumer activation strategies and innovations.

Enhancing your capability and competitive differentiation

Connecting restaurants with the right apprentices and providing dedicated support throughout the program. Learn more now ››

Watch the DVD here.

To ensure the courses and programs offered remain relevant, current and of the highest standard we continually assess and work with our selected trainers to refresh their skills and bring vibrancy to the program.

The training program has been updated to include a number of online options to better meet the needs of our regional members and metro based members that want the convenience of studying from home.

This means that you can now select from a wider range of courses and participate either online, face to face via classroom settings or in your workplace.

The summary below provides an overview of available courses.

Regulatory Training Courses          

NSW ACT VIC TAS QLD NT SA WA
 Responsible Service of Alcohol (unit of competency SITHFAB201) Classroom Classroom Classroom Online Online Classroom Online Online Online
 Food Safety Supervisor (units of competency SITXFSA101 and SITXFSA201) Online Classroom Online Classroom Online Classroom Online Classroom
 Restaurant & Caterer Licensee Course( units of competency SITHFAB201, SITXFSA101 and SITXFSA201)non accredited component is also part of the training Classroom


Professional Development Courses

All regulatory training courses can be delivered at client premises, please contact our Training Department to discuss options and details – on 1300 722 878.

NSW ACT VIC TAS QLD NT SA WA
Essential Customer Services Skills(units of competency SITXCCS303, SITXCOM401, SITXCCS401 and SITXCCS501) Online Online Online Online Online Online Online Online
Total Stock Controlunits of competency SITXFSA101, SITXINV202, SITXINV401 and SITXINV601) Online Online Online Online Online Online Online Online
Controlling Business Costs(units of competency SITHKOP302, SITHKOP501 and SITXFIN402) Online Online Online Online Online Online Online Online
Promoting my Business(units of competency SITXMGT501 and SITXMPR502) Online Online Online Online Online Online Online Online
Coaching & Mentoring Team Leaders(units of competency SITXHRM301 and SITXHRM402) Online Online Online Online Online Online Online Online
SIT20213 Certificate II Hospitality Online* Online* Online* Online* Online* Online* Online* Online*
SIT20312 Certificate II in Kitchen Operations Online* Online* Online* Online* Online* Online* Online* Online*
SIT30713 Certificate III in Hospitality Online* Online* Online* Online* Online* Online* Online* Online*
SIT30813 Certificate III in Hospitality Commercial Cookery Online* Online* Online* Online* Online* Online* Online* Online*
SIT31013 Certificate III in Hospitality Catering Operations Online* Online* Online* Online* Online* Online* Online* Online*
SIT40313 Certificate IV in Hospitality Online* Online* Online* Online* Online* Online* Online* Online*
SIT50313 Diploma of Hospitality Online* Online* Online* Online* Online* Online* Online* Online*
SIT60313 Advanced Diploma of Hospitality Online* Online* Online* Online* Online* Online* Online* Online*

Workplace assessments for the certificate courses can be accommodated in metro areas, subject to availability.

Click on your state to find out more about the courses

NSW ACT VIC TAS QLD NT SA WA
*Restaurant and Catering Industry Association of Australia (Provider number 6868)*

 

 

 

Typsy Logo

Typsy

In addition to the R&CA online training portal, Restaurant and Catering Association members can also access a library of hospitality courses through Typsy.

Typsy is an online training platform for the hospitality industry. Businesses can add their team members to the platform, and then schedule courses out to them on particular topics.

For example, if you would like your front of house staff to watch a series of courses on customer service, you can add your preferred videos to their schedule, and they will receive an immediate notification. At the same time, you could schedule courses on social media to your marketing team. You can then use the dashboard to view statistics on your staff’s engagement and the overall success of the training. It’s a quick and simple platform, not to mention an amazing opportunity to increase your whole team’s learning and development.

Typsy’s courses are delivered by leaders in the hospitality industry, including World Barista Champion Sasa Sestic, and Appetite for Excellence Young Waiter of the Year Brooke Adey. The diverse library includes courses on coffee making, wine knowledge, customer service, menu engineering, food photography, management, social media marketing and a range of other topics. Typsy adds new courses every week, so you never have to stop learning.

You can start a 10 day free trial at Typsy if you would like to explore the course library. No credit card required. After the trial you will be automatically downgraded to a free membership and you can enjoy selected complimentary courses every month.

Premium memberships are $26 US per month and you can cancel at any time. Learn more here.

Business memberships (including logins for 8 staff members) start at $59 US per month ($7.50 p/m per additional login). You can learn more here.

Typsy’s courses complement the accredited training provided by R&CA.