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  • P.O. Box 121 Surry Hills NSW 2010 Australia
  • 1300722878

Introduction

The restaurateur certification and accreditation, which has been developed by industry for industry, is a two-staged process including the Certified Professional Restaurateurs (CPR) and the Restaurant Accreditation.  In short, the CPR program recognises the skills restaurateurs have in the management of their businesses.  When certified, restaurateurs will be subsequently invited to apply to have their businesses accredited through the accreditation program. The ultimate aim of the CPR and the Restaurant Accreditation is to improve the quality and professionalism of restaurant businesses and industry personnel, and ultimately, the quality of the dining experience to restaurant customers.

What is the Certified Professional Restaurateurs (CPR)?

The certification program recognises the essential business management skills required to operate a restaurant. It defines these skills using National Competency Standards drawn from the National Hospitality Training Package.  The areas / skills covered in the certification process are:

  • Staff Selection and Recruitment
  • Planning
  • Customer Service
  • Management / Leadership
  • Occupational Health & Safety
  • Food Safety
  • All participants also need to complete / have completed Responsible Service of Alcohol and Food Safety Supervisor

Units of competency required:

BSBMGT515A   Manage operational plan

SITHFAB201      Provide responsible service of alcohol

SITXCCS501     Manage quality customer service

SITXFSA101      Use hygienic practices for food safety

SITXHRM402    Lead and manage people

SITXHRM501    Recruit, select and induct staff

SITXWHS401    Implement and monitor work health and safety practices

A workplace observation may be required to ensure the above qualifications are used on the workplace in a professional manner.

Certification focuses on the achievement of competencies by individuals who operate restaurants and can be achieved via multiple pathways i.e. training and assessment or assessment only.

What are the Certified Professional Restaurateur benefits?

As a national certification, CPR creates clear career path progression for talented industry personnel setting an industry standard and assisting in recruiting experienced professionals.

Am I eligible to apply for CPR?

There is a restricted criteria to apply for CPR. To apply to be a Certified Professional Restaurateur you must:

  • Have a minimum of 10 years experience within the Hospitality Industry
  • Being a minimum of 5 years in a management or supervisory role.
  • Provide your current resume with employers references

Are there any pre-requisites?

Yes. You must hold a valid Food Safety Supervisor certificate (or proof you have completed two units of competency being Use Hygiene practices for food safety and Participate in safe food handling practices) and a Responsible Service of Alcohol certificate.

It is also relevant but not necessary that you have completed a First Aid Course.

What is the Accredited Restaurants?

The CPR supports the accreditation program and there is a strong and interdependent relationship between the two. In short, a CPR must manage each accredited restaurant business and applications for restaurant accreditation must indicate the CPR that is responsible for operations.

To obtain accreditation and to ensure that the accredited restaurant is operating within the law, the restaurant will be required to provide evidence of compliance i.e.

  • Copies of ABN registration
  • Copies of Certificate of registration of Business Name and Incorporation
  • Certificate of Currency of Workers Compensation
  • Certificate of Currency of Public and Products Liability Insurance (minimum $10million)
  • Health Inspection Report on all commercial kitchens of the operation
  • Copy of Liquor License (if licensed)

*If you hold a Gold License you may not be required to provide some of the compliance evidence.

Operators of accredited businesses must agree to have Restaurant & Catering Australia validate registrations as part of the audit process.

 What are the benefits?

For Operators ·

  •  Certification or recognition of skills previously not acknowledged
  • Basis for ongoing professional development

 

For Restaurant Businesses

  • Improved business management practices
  • Competitive and marketing advantage
  • Reputation as an employer of choice

 

For the Industry

  • A higher profile for industry management roles
  • A more professional and sustainable industry
  • An improved profile for the industry
  • Best practice standards and benchmarks to which operators can compare skills and operations AND use to continuously improve
  • Industry of choice for personnel

 

For Consumers

  • Promote of a quality dining experience
  • A means for which to recognise restaurants that meet standards

 

How much does it cost and how long does it take?

Options Pathway Cost (members) Cost (non-members) Estimated Time for Restaurateur
Option 1 Certification Fee $90.00 $390 30 Minutes
Option 2 Assessment Only $350.00 $750 5 Hours (incl. preparation)
Option 3 Full Training to be Undertaken $500.00 $1,100.00 Up to 20 Hours
Option 4 Accreditation Fee $175.00 $500 1 Hour

NB: All pathways are required to make a separate application for Certification & Accreditation

How do I apply?

Step 1 – Send the expression of interest to Restaurant and Catering and wait for the Application and letter.

Step 2 – Restaurant and Catering received the Application for Certification (option 1 – 4 commence) with the documents (if necessary) and charged per option.

Contact R&C on 1300 722878 or send the CPR team an email to get some more detail on undertaking the Essential Business Skills Program.

Steps for Getting Certified

1.  Download & complete the Registration of Interest Form.  Fill in your details and return to the CPR team by fax on 1300 722 396 or email.  The CPR team will then send you the correct application kit for your needs.

Registration of interest

2.  Fill in the Application and complete any necessary training.  A copy of the Application Form is below, but please ensure to register your interest and discuss with a member of the CPR team prior to filling in an application.

Application for Certification form

3.  Get your restaurant accredited!  You cannot do this until you have become a Certified Professional Restaurateur.

Application for Accreditation form