Communicate, communicate, communicate

Timely communication is the key to customer satisfaction and increased venue occupancy.

How many hours a week do you spend confirming bookings? How many times do you end up playing ‘phone tag’ with your customers or discover that they have booked elsewhere because they got to speak to the other venue first?

BooKBooK has found a way for you to correspond with your customers that will save both time and money, and increase customer satisfaction.

Automated notifications confirm bookings, take deposits and thank the customer for dining without your staff needing to lift a finger. Customer communication is received via the POS and desktop version of BooKBooK, so staff have the capacity to respond from any screen in the venue. You still have your regular contact touch points with your customers, but without wasting time.

Marketing your venue, not others—the key to increased profitability!

The online booking widget gives you the power to interact with your patrons 24/7. BooKBooK is not the ‘middle man’; we do not market other venues to your customers. We want to put you back in control of communicating with your customers, in the most time and cost effective way possible. More customers = more profit.

As an RCA member, you will already receive three free months of online bookings. What’s more, mention this article before 21 March 2017 and get an EXTRA month free.

Call 1800 778 340 or visit the website for more information.

This great content is produced for members of the Restaurant & Catering Association. Find out about becoming a member here.

Restaurant & Catering magazine and its associated website is published by Engage Media. All material is protected by copyright and may not be reproduced in any form without prior written permission. Explore how our content marketing agency can help grow your business at Engage Content or at

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