Music has an instant impact on mood which when used well can enhance the customer experience–and boost your bottom line. By Sue Nelson Visiting a restaurant or cafe is a complete sensory experience. The lighting, the service, the decor, the […]
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Advertorial: A Hollandaise Sauce worth bottling
The origins of the humble Hollandaise Sauce go way, way back. In fact, all the way to the Middle Ages. Yes, the name has got French written all over it, but it’s the Dutch who get the gong for this […]
Diners encouraged to savour summer through Instagram competition
Diners will be encouraged to snap, share, and savour outdoor dining experiences this summer with the launch of Restaurant & Catering Australia’s (R&CA) Savour Summer Instagram competition. The diner who best encapsulates the theme of summertime dining will go in […]
BooKBooK™ revolutionises restaurant bookings
Throw out your bookings book, and go electronic with BooKBooK™—an advanced booking-management application. “The key feature of BooKBooK™ is full integration at point of sale,” says Burt Admiraal, CEO of H&L Australia, which provides the system. Whether someone rings in […]
Vectron: bringing the future to your venue
For any up-and-coming restaurant or café, a mere cash register is just not enough anymore. Even the option to download and run software from an unknown company doesn’t sit well with many venue owners. Most cafes and eateries are moving […]
Redcat introduces Polygon Dashboard Reporting
In a further enhancement to its Polygon Solution, Redcat has introduced dashboard reporting. Polygon Dashboard Reporting provides businesses with critical information, all in real time. Imagine how helpful it would be to see average transactions, average spend per person, exceptions […]
Dualpak by Confoil
Dualpak paperboard trays by Confoil are ideal for cafes and restaurants, offering a stylish alternative to traditional takeaway packaging. The sleek and smooth designs are ergonomic and easy to brand, with custom printing available. Steve Flaherty, Marketing & Retail Manager […]
Epson delivering great customer experiences
Restaurants and cafés have long been leading the charge to deploy modern, customer-facing technology solutions. Patrons enjoy unique and exciting ways to interact with their favourite venues, and venues are keenly aware of this and strive to stay ahead of […]
The value in excellent customer service
A worldwide survey completed by ZenDesk has determined the top 10 countries with the best customer service. New Zealand claims the number one spot, with an overall customer satisfaction rate of 92 per cent. Rounding out the top five are Canada, […]
Get real-time data with a live business dashboard
Today, business owners have to balance operating in a fiercely competitive market while managing an overwhelming number of data variables daily. Keeping track of customers, staff, products and possibly hundreds of daily transactions is difficult at the best of times. […]